Dr. Ray Gen                                                    Spring CUE 2003
Institutional Infrastructure Needed
•(a) no time or location restrictions should be placed on online instructors; (b) instructors should be remunerated for their course development and training;
(c) institutional services should support faculty efforts to serve underserved student populations;
(d) line-item funding for the support of technology should be budgeted;
(e) criteria for effective student-teacher contact in the delivery of online curriculum should be established;
(f) online instruction should not be automated to protect academic quality and rigor, the appropriateness of content, relevance to standards, and dynamic interaction;
(g) faculty evaluations for both online and face-to-face teachers should be based on peer review;
•(h) normal operation of online courses should be open and transparent;
•(i) faculty should be allowed to experiment with online instruction;
•(j) no faculty member should be forced to teach online;
•(k) the infrastructure should provide just-in-time technical support;
•(l) administrative oversight and clerical help should be provided to formalize and codify online instruction and ancillary services;